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Employment Consultant

Website Career Centre

If you enjoy teamwork in an engaging setting while helping others create a path to long term employment, the Career Centre may be your next place of work!

The Career Centre’s employment service team is seeking an energetic and positive individual, with education and experience related to career development and human services, to join the team full-time as an Employment Consultant.

As a member of the client services and case management team, the Employment Consultant (EC) provides individual and group employment services including needs assessment, referral to community and other resources, action plan development, administration of financial supports, client monitoring/support and follow-up services. The EC case manages client files utilizing the Integrated Case Management (ICM) system.

The EC works with a diverse range of individuals (including members of Inclusion groups) to assist them in securing employment within the guidelines established in the Employment Program of BC (EPBC). The EC works as part of a team that understands and refers to a job development/customized employment team. The EC develops respectful, collaborative relationships with clients; conducts needs assessments to understand the clients’ issues which prevent them from achieving their work goals, develops personalized plans in collaboration with others to address clients’ needs, monitors progress and supports clients to secure sustainable employment in a timely manner. ECs also develop and deliver employment related workshops.


Needs Assessment

  • Deliver information on various services and programs including EPBC and Career Centre services.
  • Conduct needs assessments through an interview process to determine client’s needs and strengths and identify barriers that may be keeping the client from achieving sustainable employment
  • Identify self-sufficient clients who are ready to access job search or career decision making information independently and refer to self-serve services


Action Plan Development

  • Assist clients with the development of documented action plans which are realistic, measurable and attainable and make use of the services available within the EPBC.
  • Make appropriate referrals, including specialized assessments, to assist in the success of the client’s action plan
  • Review, revise and update action plans as necessary to enhance self-sufficiency and sustainable labour market attachment according to client needs and program requirements.


Employment Counselling

  • Develop respectful, collaborative relationships with clients
  • Utilize various employment counseling techniques appropriate to the client’s goals, skills and needs
  • Provide assessments to assist clients in determining employment strengths, weaknesses, transferable skills, interests, aptitudes and experience
  • Assist clients to identify employment readiness skills and strengths
  • Assess participants for program suitability (such as training, self-employment and wage subsidy) as required and make appropriate referrals based on client need
  • Support clients in the development of effective job search tools
  • Open, maintain and close client files using the Integrated Case Management system (ICM)


Client Progress Monitoring

  • Maintain a comprehensive bring forward system to monitor client progress by reviewing activities, learning outcomes, and results on an agreed upon schedule
  • Ensure the client achieves employment (or community attachment) in a timely manner
  • Utilize the Integrated Case Management system (ICM) to capture client data and to document qualitative and quantitative outcomes
  • Write client progress notes and follow up reports in ICM


Workshop Facilitation

  • Facilitate groups in the career exploration and job search process
  • Plan and organize specific labour market  “theme workshops”
  • Develop, maintain and update curriculum for workshops on an ongoing basis
  • Deliver information on the labour market, community resources, government programs, job search techniques, career development, life skills, and essential employability skills



  • Ensure strict adherence to client confidentiality and other professional codes of conduct
  • Determine client needs and eligibility, complete necessary documentation and administer financial supports when appropriate
  • Communicate with service providers, funders, internal stakeholders and clients
  • Collaborate with other team members to support clients to achieve sustainable employment.

Education required:


Bachelor’s degree in a human services-related field and CCDP certification preferred.  May consider equivalent combination of education, training and experience.

Experience & skills: 

Minimum 2 to 3 years’ experience in employment counselling including case management and group facilitation, or experience directly related to this field of work. Experience with the Integrated Case Management system (ICM) would be an asset.

Personal Suitability:

  • Effective interpersonal skills
  • Excellent organizational skills and the ability to work under pressure and meet deadlines
  • Able to handle confidential information with discretion and integrity
  • Able to contribute as a team player and take initiative
  • Comfortable with change and ongoing learning
  • Aware of one’s own capabilities and understand when to draw upon others’ expertise



  • Interview/assessment skills, documentation and report writing skills, professional resume writing, vocational counselling, individualized goal-setting and planning skills, coordinating skills, monitoring, coaching, training and facilitation skills
  • Excellent case management documentation skills and good ability to prepare and maintain records
  • Effective oral and written communication skills
  • Strong administrative ability with advanced computer skills, including MS Word, Excel, PowerPoint, social media, internet navigation and research



  • Provide excellent client service while following policies and procedures
  • Assist clients to develop employability and job search skills
  • Work effectively with a variety of client groups including inclusion groups
  • Assess participants for program suitability as required
  • Experience with, or ability to learn and utilize, the Integrated Case Management (ICM) system, an advanced and complex data management system



  • Comprehensive understanding of the Employment Program of BC (EPBC)
  • Up-to-date knowledge of the local labour market across a variety of sectors and how to acquire and utilize labour market information
  • Knowledge of local community services, programs and partners
  • Understanding of barriers to employment, employment counselling techniques and the job loss cycle
  • Familiar with local wage and working conditions as well as BC Labour Laws and Employment Standards
  • Knowledge of relevant income supports (e.g. Employment Insurance, BC Employment Assistance)

Incentives / perks:Benefits include:

  • Health & Dental Benefit Plan
  • Health and Wellness Funds
  • Employee Assistance Program
  • Professional Development
  • RRSP Contributions
  • Team Events
  • And more!

Additional Info: 

The Career Centre is an initiative of Central Vancouver Island Job Opportunities Building Society, which has been supporting job seekers in District 69 since 1976.

How to apply:


Please submit a cover letter and resume via email to and address cover letter to The Hiring Committee, Career Centre, PO Box 1362, Parksville, BC V9P 2H3

Disclaimer: The Career Centre does not screen employers or endorse their products or services. Clients applying for any job postings advertised with the Career Centre are responsible for verifying the terms and conditions of employment including: wages, hours, length of employment and job description.

To apply for this job email your details to

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