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Career Advisor

Website Prospect Human Services

Can you put the action in job satisfaction?

As one of Alberta’s leading not-for-profits, Prospect lives by four words: Break barriers. Employ change. Anywhere people face barriers to employment, we’re there to help. You must share our passion for equity, diversity and inclusivity. (They might be buzzwords now but we were striving for them before the buzz.) You will work with people at important crossroads in their lives, helping them make good career choices and achieve their goals. You’ll be responsible for pre-employment support, assessment, and monitoring client progress.

What will you do?

Career Advising

  • Conducts interviews with clients to complete career and employment assessments and obtains relevant information; this includes assessment of job search skills, knowledge, and job readiness to establish action plans towards employment
  • Completes and enters Employability Assessments into government data management system
  • Coordinates career coaching sessions (in collaboration with EPS and Service Coordinators) to identify gaps and create action plans
  • Utilizes assessment tools when needed; assists clients in analyzing and synthesizing career exploration information
  • As needed, delivers orientation to program services (i.e. workshops, essential skills services, other self-directed and directed services) and refers to other or complimentary services within Prospect such as service coordination, integrated services, essential skill building, and workshops
  • Provides ongoing communication with internal staff in regards to status of clients and their service plans including revisions, updates, and completion
  • Monitors client satisfaction


Resource Coordination

  • Continually conducts environmental scanning: labour market, corporations, news, and economic trends, incorporating findings and best practices into program/content
  • Conducts regular research to become a subject matter expert
  • Communicates current information to applicable team members on labour market and career development trends and best practices
  • Tracks caseloads, workshops, and assessment tools and maintains client information in files, records, stats, and reports
  • Books ongoing career advising meetings



  • Develops content for group based workshops on pre-employment topics and adjusts and revises materials based on trends
  • Facilitates workshops based on defined schedules and demand
  • Works with other departments, such as Marketing & Communications on branding and consistency of content
  • Assists in maintaining an online digital and social media presence
  • Analyzes success and areas of opportunity for content delivery



  • Diligently works to ensure thorough understanding of all Prospect’s programs
  • Develops measurement system(s) for the program to assess service delivery and contract requirements
  • Adjusts information delivery as required
  • Monitors client goals and completion of action or service plans; communicates with other staff as necessary
  • Maintains database of career development tools, websites, and related materials
  • Acts as central point of contact and subject matter expert for clients, support networks, referral sources, and internal team members
  • Remains current and knowledgeable with grant funding policies, federal legislation pertaining to EI, immigration regulations, human resources/recruitment practices, and the Alberta education system policies/procedures
  • Complies with company policies/procedures, provincial, privacy and other job related legislation


Community Relations

· Remains active within a network that includes other career development/career transition professionals, recruiters, workforce planners, learning and development/training specialists, post-secondary program advisors, and HR professionals to stay current on employment trends and activities, best practices and professional development opportunities

What does it take to do this job?

  • Post-secondary education in a relevant program
  • 3+ years’ experience in a similar role that is directly related to career development for clients with barriers (equivalent combination of education and professional experience will be considered); a Career Development professional designation is a strong asset
  • 3+ years’ work with clients from broad demographic
  • 3+ years’ pre-employment and essential skill development expertise including: developed job search techniques to tap into the hidden job market; resume and cover letter development; and interviewing skills and techniques to prepare clients
  • Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint) and presentation software; advanced proficiency with internet, online and social media platforms. Previous experience in other sales applications (CRM, record keeping) are considered assets
  • Exceptional oral communication, team work, and interpersonal skills including the ability to build relationships, engage, counsel, motivate, coach, and collaborate with a variety of internal and external stakeholders
  • Knowledge of and experience using career exploration tools and websites, with the ability to assist clients in synthesizing and analyzing information to develop realistic action plans and job targets
  • Experience accessing local labour market information and tools
  • Exposure to various legislation such as: OH&S, Human Rights, and Employment Standards, with exposure to corporate human resources best practices
  • Elevated written communication and content development experience (creation of workshop/seminar materials, tailoring written communication to various audiences, formatting written materials, having branding awareness, and applying appropriate email etiquette)
  • Experience leading/facilitating different formats of meetings, workshops and presentations to various audiences of internal and external stakeholders
  • Ability to create analytical reports, develop and utilize spreadsheets, conduct needs and gap analyses, collect and analyze stats, and action results from findings
  • Capability to set goals for one’s self and assist clients to develop their goals
  • Innovative with the ability to take initiative to become a subject matter expert in the career advising field
  • Problem solving and critical thinking skills
  • Highly professional, driven, charismatic, reliable, and confident individual who thrives under pressure



  • Exposure to adult education principles gained through experiences in corporate training, learning development or equivalent experiences developed from content development presentation/facilitation
  • Knowledge/experience/exposure/education working with varying populations (military, youth, disability, mental health)


Further Notes:

• The successful candidate must pass a background criminal check
• A reliable vehicle and valid driver’s license is required for travel
• Those with a combination of post-secondary education along with professional experience will be considered



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