Intercultural competence refers to someone having understanding, knowledge, and comfort in interacting with other cultures. It involves adapting to cultural differences through increased intercultural sensitivity, an appreciation of multiple perspectives and the ability to behave appropriately and effectively in another cultural context.
Sutherland, Stephen J. and Hany Ibrahim, “Refugees in Canada: From Persecution to Preparedness.” In Blythe C. Shepard and Priya S. Mani (editors). Career Development Practice in Canada: Perspectives, Principles and Professionalism. Toronto: Canadian Education and Research Institute for Counselling (CERIC), 2014, p.292.
Volunteer Alberta. For boards: What is Intercultural Competence? Online: http://volunteeralberta.ab.ca/intersections/boards/intercultural-competence (Retrieved on August 7, 2014)