Coordinator – Employment Services Mississauga

  • Full Time
  • Mississauga
  • Posted 2 months ago
  • Jan 16, 2015



POSITION:Coordinator, Employment Services
LOCATION:Mississauga Employment Services,  50 Burnhamthorpe Road West, Suite 300
REPORTING TO:Manager, Employment Services
START DATE:January  16, 2015
HOURS:35 hours per week/ Monday – Friday with the possibility of some evenings and weekends
ANNUAL SALARY:$55,000 to $57,900


SUMMARY: The Centre for Education & Training is seeking a dynamic Employment Services-experienced Coordinator for its Mississauga location.  Understanding that the Employment Service goal is to help to Ontarians find sustainable employment, the ES Coordinator must support the Management team to effectively supervise the daily operations of all Employment Service components and the service delivery model for the site. Working with all Mississauga team members, the Coordinator will plan, implement, and evaluate service strategies and manage performance to achieve overall targets.  The successful candidate will ensure the professional operation and availability of all resources, information and tools necessary for the successful delivery of the services of the Employment Services Model.

* Plan, organize, direct and supervise the daily operations of the Employment Service Site
* Coordinate and maintain intake schedules, staff schedules, and efficient delivery of services according to the ES guidelines/performance management standards
* Ensure site fulfilment of organizational Customer Service Charter and adhere to feedback process
* Provide assistance and support in all aspects of the ES model
* Coordinate the delivery of information and resources necessary to support the job search and human resource needs of clients, employers and the community
* Coordinate job search workshops/Information sessions and hiring events that meet client, employer and community needs.
* Monitor quality and consistency of participant and employer file/record management; Hard copy, EOIS CaMS and internal parallel data management system (CETRA)
* Work with the Director and Management Team  to establish budgets and manage site operation and client and employer support cash flow in accordance with organizational and EO guidelines
* Along with the Manager of Employment Services recruit, interview and hire Employment Service staff
* Ensure timely and complete organization, site and program orientation/training for all new Employment Service employees
* Provide direct formal and informal coaching/supervision/performance management for all ES service delivery site employees including Information Specialist, Career Specialist and Job Development staff
* Prompt and accurate completion and submission of internal/external reporting; Quarterly Status Adjustment Reports (QSAR), ES Business Planning, Weekly/Monthly Internal Core Measure Performance Reports and other reports as required
* Establish new and maintain existing professional collaborative relationships with key community stakeholders and networks with an eye to improving organizational visibility and service coordination efforts
* Professionally represent the TCET Mississauga Employment Services Centre; Coordinate the successful promotion of ES services to clients, employers, community organizations and networks
* Commitment to the continuous improvement of all aspects of site performance; utilize all Ministry and internal tools/reports for performance management and strategic planning purposes to ensure successful target achievement
* Other duties, as required
* Completion of a College Diploma or University Degree
* A minimum of 3- 5 years work experience in a managerial or leadership capacity
* Extensive knowledge of Employment Services; must have 1-2 years experience in an ES coordinating role (Previous Job Connect leadership experience  will be considered)
* Extensive experience with MTCU’s Case Management System (EOIS CaMS)
* Ability to learn new technology tools such as the TCET’s parallel data management system (CETRA).
* Knowledge and experience in Ministry reporting requirements
* Knowledge of Ministry Delivered Programs and related guidelines for administration (i.e. Second Career, OSEB, JCP)
* Proven experience in establishing and maintaining professional relationships with key community stakeholders
* Demonstrated knowledge of LMI, job search and recruitment and community resources
* Demonstrated ability to establish budgets and  manage cash flow in accordance with organizational standards
* Proven strong leadership; effective management and team building skills
* Experience executing formal and informal performance management reviews
* Ability to think and plan strategically; excellent organizational, analytical, problem solving and decision making skills
* Experience working with a broad range of career and workplace issues and with diverse cultures in a leadership capacity
* Proficient written and oral communication skills a must
* Experience working in a fast paced environment
* Demonstrated use of computer technology including Microsoft Office (Word, Excel, and Outlook), various web browsers, Internet networks, and on-line employment tools
* Ability to work evenings, weekends or split shifts as necessary
* Must have reliable vehicle


To apply:

Please submit your covering letter and resume to Human Resource Department

Via Email:


*External candidates please the following job requisition number in subject line:
2014-QCIC-072 2 EXT
By Friday, January 16, 2015 by 4:00 pm

Thank you in advance for your interest.  Only those candidates selected for interviews will be contacted.



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